The Power of a Handshake

by David Krell
david@davidkrell.com

Social media is a necessity for networking in the digital age.

From microblogging on Twitter to posting on Facebook to making connections on Linked In, social media allows us to exponentially expand our network with a few keystrokes.

Sometimes the old-fashioned way works, too. Nothing replaces face-to-face conversation, handshakes, and body language.

When I attended the International Trademark Association Annual Meeting last month in Seattle, I was part of a group approximately 7500 strong. Like other trade association conferences, the pace is challenging.

From early morning to late night, I created new connections, reinforced existing relationships, and cultivated new business. I met people at workshops, seminars, and after-dinner parties in a continuous loop during the course of a few days.

And the conversations all began with a handshake.

I got an assignment to write an article about legal writing through a chance meeting with an editor from
Marcasur, a Latin American intellectual property law magazine. She asked about Write This Way 2.0 and the conversation ended with the assignment.

I learned about an article in need of an author for
The Trademark Reporter, INTA's scholarly journal. Topic -- Trademarks in Virtual Worlds. My discovery came through a conversation with a friend at a Mariners game. My friend is a premier intellectual property litigator and a member of the editorial staff at The Trademark Reporter. I immediately volunteered to write the article about this relatively new phenomenon.

A couple of hours before the Mariners game, I attended a cocktail hour for the media. Since I had an extra ticket in my block of tickets for the game, I invited a law firm marketer whom I met at the cocktail hour. He and I are having lunch today to discuss a potential web site copywriting project involving one of his international intellectual property law firm clients.

At the same cocktail hour, I met a British legal journalist who later agreed to be a member of the writing workshop I will moderate at the INTA 2010 Annual Meeting in Boston.

I also connected with an already existing contact who graciously arranged to send the materials for the
Write This Way 2.0 CLE workshops to the decision makers at her downtown Manhattan law firm. Getting in front of the decision makers is the first step to creating new business. To be fair, our conversation in Seattle took place via E-Mail, however, we first met a couple of years ago at a legal seminar -- not by following each other on Twitter, friending each other on Facebook, or joining each other's network on Linked In.

To be sure, those actions have a definite place in networking. One ignores social media at his or her peril in the digital age.

But don't discount the power of a handshake.

The Power of Public Speaking

by David Krell
david@davidkrell.com

This morning, I attended
Just Pretend They Are All Naked -- How to Be a Better Public Speaker.

The panelists approached the topic in an inventive manner.

Marc Lieberstein of Kilpatrick Stockton and Jody Drake of Sughrue Mion opened the session with a purposefully bland approach. They talked to each other about the important points of public speaking away from the traditional table setting.

Holland Campbell of ESPN interrupted with the garb of a silent movie director -- beret and megaphone -- to motivate the panelists to change the approach. And they did.

What was once bland became dynamic, targeted, and revealing.
Carla Vrsansky of Buchanan Ingersoll & Rooney took the reins and got to the heart of successful public speaking: Be Brief. Be Creative. Be Relevant.

Regarding PowerPoint, Carla suggested the following:

One idea/topic per slide

6 x 6 rule: 6 lines of text, 6 words per line

Be consistent

Use bullets and/or numbers

Headlines are useful

Avoid using ALL CAPITAL LETTERS

Use a simple readable font

If you feel you must use a lengthy sentence or paragraph, highlight the main portion with color, larger font, bold, or italicized type. An alternative is to isolate that portion in a separate slide.

Keep it simple.

Less is more.


Build rapport with the audience.

Leave something behind that the audience will remember.

Audience participation.

Map out your presentation.

Plant a 'flag' around which to center your presentation -- What is the theme?

Continually summarize throughout the presentation.

Rehearse. Rehearse. Rehearse.


After twenty minutes,
Peter Harvey of Harvey Siskind gave a brief presentation entitled Band Name Trademark Disputes as an example of public speaking. Mei-Ian E. W. Stark of Fox Entertainment Group handled the clapboard and shouted Take One!

Again, the presentation was purposefully bland to illustrate a point -- bring your passion to the presentation.

Holland Campbell interrupted with true director's insight and Mei-Ian again handled the clapboard and shouted
Take Two!

Now, Peter's presentation took on a different tone -- clearer, inspiring, and effective. A true portrait of how to use PowerPoint effectively, how to summarize, and how to build a rapport with the audience. Peter's technique on this last issue is a Pop Quiz at the end of a case summary described in a PowerPoint slide. The quiz consists of asking the attendees who they think won the case.

The title also changed the tenor of the presentation from bland to inviting, boring to fun, descriptive to attention-getting.

Band Name Trademark Disputes became Trademarks Rock.

But one strong, unavoidable, inevitable lesson emerged throughout the session. Murphy's Law is true. No matter how much you check the technical aspects of the room, something will go wrong. At several points, the microphone sound skipped or disappeared completely. Towards the end, the speakers discarded the mikes, talked with projection, and invited audience participation.

So, a corollary lesson emerged though it was not on the PowerPoint. When technical difficulties occur, the technical or facilities crew will try to fix them. If the problems persist, ignore the difficulties and proceed with the presentation in good humor.

As a whole, the panelists encouraged the audience to seek public speaking opportunities with INTA. During Q & A, I briefly summarized my experience and lesson learned -- Start Early!

I first pitched a writing workshop to INTA in 2008 for the 2009 Annual Meeting. I learned that a year in advance is not enough time. INTA Annual Meetings usually require eighteen months of lead time.

The writing workshop will take place at the 2010 Annual Meeting in Boston

So, if you're passionate about a topic, pitch it to INTA during the summer for the 2011 Annual Meeting.

Trademarks in Virtual Worlds

by David Krell
david@davidkrell.com

This morning, I attended my first session of INTA's 2009 Annual Meeting --
Trademarks in Virtual Worlds. The panel consisted of:

David Naylor - Field Fisher Waterhouse
Marty Roberts - Linden Lab (Second Life)
Sheldon Burshtein - Blake, Cassels & Graydon (Moderator)

And I asked the $64,000 question of the panel --
On a scale of one to ten, how are law firms generally doing in embracing virtual worlds and Second Life to promote their professional services.

David Naylor said, Few law firms have engaged in virtual worlds. He theorized that clients may trigger an increased presence of law firms in the virtualverse. Lawyers will need to understand the technology important to their clients. The adage remains -- Tell me and I'll forget. Show me and I'll remember. Involve me and I'll understand.

Sheldon Burshtein pointed out the resource-intensive demands of participating actively in virtual worlds.

Mr. Naylor backed up the point.
You need to utilize resources in an effective way.

He gave three examples of how law firms are using or can use virtual worlds: education, recruiting, communication with offices/clients in other cities.

Elle Macpherson: Not Just Another Pretty Face

by David Krell
david@davidkrell.com

Elle Macpherson told a room of several thousand trademark lawyers that she was a little nervous as she began her Keynote Speech for the International Trademark Association's Annual Meeting last night.

She was honest.

She was thoughtful.

And she was thought provoking.

I had the opportunity to meet her after the INTA speech at the Loeb & Loeb dessert reception. I can personally attest that Elle Macpherson has the gift of beauty, poise, and charm. But she's not just another pretty face.

In her speech, Ms. Macpherson gave some background on her extraordinary modeling history as pictures of her on magazine covers, billboards, and print ads complemented her presentation.

She said that she didn't like certain aspects of modeling.

She didn't like runway work.

She didn't like the insecurity she felt.

She didn't like being objectified.

So, she made her quotes higher to dissuade companies from hiring her.

More people wanted her.

Consequently, financial independence arrived. It was not the only stop for Ms. Macpherson. Twenty years ago, she financed a business with her monetary success because of her passion for lingerie. Elle Macpherson Intimates is now a leader in the lingerie industry.

That leadership took discipline, commitment, and passion. All qualities were clearly evident in Ms. Macpherson's presentation. She did not merely read the words, she meant them. And she pointed out an important lesson she learned in her business life --
Learn to listen. Listen to learn.

But the supermodel turned self-described 'accidental executive' did not only illustrate how a celebrity can turn herself into a brand and turn that brand into a worldwide powerhouse.

She took the opportunity to talk to the trademark and branding community about corporate responsibility beginning at home. She used BP as an example. British Petroleum promotes itself with the tag line
Beyond Petroleum to indicate its commitment to renewable energy sources.

Ms. Macpherson also emphasized that the pursuit of the fast buck has a detrimental effect on the value of a brand.
Consumers are questioning 'buy now pay later.'

She also embraced the power of instant communication in the digital age and its potential exposure of brand sensitivity. For example, Ms. Macpherson talked about Marks & Spencer placing a two-pound premium on bigger bras. 14,000 people complained on Facebook. Marks & Spencer reacted by reducing the cost to the same level as other bras.

Connect with brand values and the sales will follow, states Macpherson.

Macpherson's axiom is time-tested. Think about the brands enduring recessions, wars, and intense competition. Their collective endurance enjoys a foundation of strength based on core values.

Macpherson's described her seven main brand values for Elle Macpherson Intimates.

Faith, Intimacy, Spontaneity, Evolution, Rebel, Tribal, True.

So, what's the biggest challenge for maintaining her brand and staying true to her values?

My challenge is to remain who I am and not what I sell.